IS IT Solutions’ Customer Relationship Management (CRM) software provides visibility into all customer touchpoints across your organisation’s sales, marketing, customer service, and support teams. Unlike general CRM tools, our CRM is equipped with a wide range of functions that streamline sales activities. All information, from basic customer information (company name, contact details, etc.) to past interactions and purchase history, is linked and managed in a centralised manner, allowing everyone to have a complete understanding of all customer information from one place. By using workflow and macro functions in our CRM solution, you can automate the routine tasks of sales representatives and significantly reduce wasted time, allowing sales representatives to focus on acquiring customers and closing deals. Moreover, you can automatically create reports from the data stored in the software. The reports are always updated with real-time data and can be shared with relevant parties as needed. Furthermore, you can add and edit modules to suit your business model. Customisation is easy with drag-and-drop operations, so you can adapt flexibly as your business expands or processes change. Overall, introducing CRM means transferring your customer data and business processes to a new platform. This can leave you with a lot of questions: does the software suit your business? How much will it cost? Will you need to move to another software if your business expands? Our CRM Solutions offers flexible plans and software to meet the needs of a wide range of businesses.